Privacy Policy for Cebupantry
Last Updated: July 24, 2025
Welcome to Cebupantry! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Cebupantry (referred to as "we," "us," or "our") collects, uses, discloses, and protects your information when you visit and make purchases through our online sari-sari store at [Your Website URL, e.g., www.cebupantry.com].
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: Name, email address, contact number, house number/street, city, barangay, and any landmark/notes you provide when placing an order or registering an account.
- Transaction Data: Details about the products you purchase, payment method chosen (e.g., GCash, Bank Transfer), and order history.
- Technical Data: IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services, such as pages viewed, time spent on pages, and clicks.
2. How We Collect Your Information
We collect information directly from you when you:
- Place an order through our website.
- Register for an account.
- Fill out forms on our website (e.g., contact forms).
- Communicate with us via email, phone, or live chat (e.g., Tawk.to).
- Interact with our website through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders, including delivery.
- To communicate with you about your orders, products, services, and promotions.
- To improve our website, products, and services based on your feedback and usage patterns.
- To manage your account and provide customer support.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations.
4. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processors, delivery services, and website analytics providers. These providers only have access to the information necessary to perform their functions and are obligated to maintain its confidentiality.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
- **For Live Chat (Tawk.to):** We use Tawk.to for live chat support. Information shared through this service is processed according to Tawk.to's privacy policy.
5. Third-Party Advertising and Google AdSense Disclosure
We may use third-party advertising companies, including Google, to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
- Google, as a third-party vendor, uses cookies to serve ads on our site.
- Google's use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet.
- Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.
6. Data Security
We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error-free.
7. Your Data Protection Rights (Philippine Data Privacy Act of 2012)
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to:
- Be informed of the processing of your personal data.
- Access your personal data.
- Object to the processing of your personal data.
- Erase or block your personal data.
- Claim damages.
- Complain about the way your data is handled.
- Rectify inaccuracies in your personal data.
- Data portability.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@cebupantry.com
- By phone: 0920 510 2720
- Through our website's contact form: Contact Us page